ALWAYS FREE SHIPPING , ALWAYS SHIP FOR THE US
No worries, just drop us a line via email@example.com. We can make any change, except the order/ products.
Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Yes, you can use up to 2 promotion codes. How fun is that?
We processes orders between Monday and Friday and it takes between 1-3 days to process your order. Please allow extra time for your order to be processed during holidays and peak seasons.
Once your order is processed, we will send a confirmation email with you unique tracking number. Check the product page, under the "shipping" tab for exact delivery time.
Since we work with multiple sellers we might send your order in multiple packages.
Delivery time is between 1-3 weeks.
Currently we are experiencing high demand and the
average is about 13 business days with most products except Holiday collection
which delivery might take up to 20 days.
Ochox is committed to hassle-free 30 days return and refund policy. Any product you return must be in the same condition you received it and in the original, packaging.
Please go to our return/ exchange center to submit your request and get the shipping label. Once your return is received, we will process your exchange or return.
Refunds will be processed back to the original payment method when you placed the order.
Please submit your request in our friendly refund/ exchange center.
Once we get your items, we can send you a new size.
Please email us at firstname.lastname@example.org or via out Contact us page
Our customer service is open Monday to Saturday 9am - 5pm and we replay no later the same busniess day, as long as the email arrives 3 hours before the end of the busniess day.